Nura’s Wireless Earbud Subscription Plan is Disgusting – Review Geek


Nura is getting lots of consideration for its newest product, a pair of wi-fi earbuds referred to as Nurabuds. As a stripped-down model of the Nuratrue, these earbuds really lack Nura’s signature listening to check function. But it’s laborious to care about that proper now, as a result of there’s one thing bizarre happening right here—you’ll be able to solely get Nurabuds by means of the $5 a month NURANOW rental program.

The NURANOW program is really fairly lower and dry (at the least, earlier than you attempt to cancel). Basically, you pay $5 a month for headphones and get some cute perks, like free entry to a white noise app, entry to Nura giveaways, and coupons for different Nura gadgets. If you need one thing just a little extra ballsy than the corporate’s earbuds, Nura additionally gives $10 a month headphones or $7 a month semi-wireless sport earbuds.

All of these things include a one-time charge on prime of their month-to-month subscription value. So after two years of renting the Nuraloop sport earbuds, for instance, you’ll have spent $222. That’s $72 greater than you’d spend shopping for the semi-wireless earbuds up entrance! But this program might work out favorably if you happen to’re a loyal buyer—after 24 months, Nura will allow you to lease a second gadget with out rising your month-to-month charge. That’s on prime of the earbuds or headphones you’re already renting, by the best way.

But there’s a giant catch right here—NURANOW is not a rent-to-own service. You don’t get to maintain something you pay for, even if you happen to’re a longtime subscriber. As quickly as you cease handing Nura a month-to-month charge, the corporate will remotely deactivate your headphones and ask you to ship them again inside 30 days. Oh, and the corporate expects you to pay for delivery. Sorry!

A girl wearing Nurabuds.

But what occurs if you happen to don’t return your headphones inside 30 days of cancellation? Well, Nura says that “monthly billing will resume” and the corporate might ship you an bill for the “full retail price of the device plus administration fees.” If your gadget is misplaced or broken, Nura says that you need to pay $15 to $50 for a alternative, or the total worth if you happen to’ve changed a product up to now.

Nura says that these alternative headphones could also be refurbished, which is a elaborate means of claiming that they’re used. But hey, at the least we all know the corporate isn’t throwing away previous leases! One factor to bear in mind right here is that as a result of this service is for battery-powered headphones, even probably the most cautious subscribers will finally discover themselves phoning in for a alternative and paying a silly charge. If you keep lengthy sufficient to burn by means of two headphones’ batteries, then what was the purpose in renting within the first place?

Unless you may have infinitely deep pockets, I counsel that you simply keep away from Nura’s rental program. Its predatory nature undermines the entire level in product leases and can value you some huge cash, even if you happen to bail out early. Unfortunately, this “hardware as a service” mannequin appears to be rising in recognition, because it’s extra worthwhile than letting folks personal what they pay for. It’s additionally a simple approach to get round right to repair legislation, which might quickly move in the U.S. and Europe.

Source: Nura

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