Issues with child tax credit direct deposit? How to fix it by Aug. 2

You can use the Child Tax Credit Update Portal to replace your banking data.

Sarah Tew/CNET

The first child tax credit payment was despatched to thousands and thousands of households final Thursday. Many funds have been issued by way of direct deposit if the IRS had banking data from previous tax refunds or stimulus checks. Eligible mother and father acquired up to $300 per eligible child and can proceed to obtain month-to-month funds by means of December. But what if you did not have the right direct deposit data arrange with the IRS, or have not added your banking particulars in any respect? You is likely to be ready just a few additional days for a paper examine to arrive by mail. 

The IRS plans to difficulty direct deposits on the fifteenth of every month: July 15, Aug. 13 (because the fifteenth falls on a Sunday), Sept. 15, Oct. 15, Nov. 15 and Dec. 15. You nonetheless have time to replace your banking data in your August fee. Otherwise, your checks will proceed arriving by snail mail. 

Read on for the way to arrange direct deposit utilizing the IRS Update Portal, simply one of many instruments obtainable to assist households register for and handle their child tax credit funds. We’ll maintain this story up to date regularly because the IRS releases new data. Additionally, this is how to calculate how much money you ought to be getting in case you’re nervous your July fee was an excessive amount of or too little.  

Use the Child Tax Credit Update Portal to arrange direct deposit

If you want to add or replace your banking particulars with the IRS, you are able to do so by utilizing the IRS Child Tax Credit Update Portal. If you do not have an IRS account, you will want to create an account earlier than you might have entry to the portals. 

Once you are logged in, you will give you the option to see whether or not you are already enrolled to obtain your funds by way of direct deposit. If you might be, you will see your financial institution’s routing quantity and the final 4 digits of your account quantity. If not, you will want to add your data. If it’s the unsuitable account data, you possibly can replace it.

The deadline to add your banking particulars to get the August fee by means of direct deposit is Aug. 2 — the identical deadline to unenroll from the monthly checks.


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If your direct deposit information is up to date but you still got a paper check 

If you get a child tax credit check even though you have direct deposit set up, you’re not alone. Some Reddit users are reporting the Update Portal shows they’re getting a paper check instead of a direct-deposit payment even though they added their bank account details.

Here’s what you’ll want to do: Check to make sure your bank details are correct and there are no errors. If there aren’t any errors, it could be that you missed the June 28 deadline to add or update your details, so the IRS is using what it had on file at the time. If your banking details are correct and you get another paper check in August, it may be time to contact the IRS to see what’s happening.

What to do if you don’t have a bank account set up 

If you’d rather receive your child tax credit payments by direct deposit instead of as paper checks but don’t have a bank account, the IRS says you can find a financial institute to open a low- or no-cost bank account. Visit the Federal Deposit Insurance Corporation website to get details on opening an account or finding a bank branch near you.

What married couples who file jointly should do 

If you’re a married couple and file jointly, you will each have to add or update your direct deposit information. Even if you share a bank account, both of you will need to update your bank account information on the same day to the same account to continue getting joint payments. 

If one person doesn’t update their information, it’s likely they will receive a check for that partial monthly payment, instead. For instance, if you’re expecting to receive $300 each month, your family may get $150 directly deposited and $150 as a mailed check.


Members of married couples who file jointly will need to individually add their banking information. 

Sarah Tew/CNET

For more information, here’s how to opt out of the monthly child tax credit payments. Also, here’s how to track your monthly payments and what the IRS child tax credit portals are for.

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