Child tax credit issues already? What to know about payment problems and more


The rollout of this yr’s expanded youngster tax credit is bound to expertise some hiccups. 


Sarah Tew/CNET

On Thursday, the primary advance month-to-month installment of the child tax credit program began going out to almost 35 million eligible families, with nearly all of funds despatched by means of direct deposit. Households anticipating a paper examine ought to get their credit cash within the mail quickly. However, this spherical of funds has already hit a number of bumps, and some mother and father are reporting issues and confusion with this system. 

After the preliminary July 15 payment, the second is scheduled for Aug. 13 — you possibly can examine that you just got the right payment amount primarily based in your revenue and variety of dependents. By utilizing the IRS portals, you continue to have time to repair any errors that might be holding up your cash. Also, it isn’t too late to unenroll from the month-to-month checks when you’re nervous about an overpayment that may have you ever owing money to the IRS subsequent yr.

We’ll assist reply a few of your questions about the kid tax credit beneath. In the meantime, the IRS has tried to make it simpler for folks to examine on the status of their payments. If you need to use the Update Portal to handle your funds, you could want to create an ID.me account if you have not already. We’ll replace this story frequently.

I’m eligible for the kid tax credit. Why did not I obtain a payment but?

If you qualify for the improved credit however have not acquired your payment, it might be for plenty of causes. Did you file a tax return in 2019 or 2020? If not, the IRS might not have essentially the most up to date data — particularly when you had a toddler throughout that point. You can use the IRS nonfiler portal to register for future funds.

If you probably did file your taxes, examine the Update Portal to see in case your payment is coming by mail. If so, give it a number of days because it might take a bit longer to arrive. If you’ve direct deposit arrange, be sure all the data is correct. Note that when you did not arrange your banking particulars earlier than June 28, you must anticipate to get a paper examine for the July payment.

If every little thing seems appropriate however you continue to did not get a payment, you could want to file a payment hint with the IRS. To do this, you will want to full Form 3911 and mail it to the IRS. Only do that if it has been at the least 5 days for the reason that scheduled deposit date or 4 weeks for the reason that payment was mailed by examine.

The portal says I’m not eligible, however I bought a payment. What now?

With the IRS sending out hundreds of thousands of kid tax credit funds, together with maintaining with income tax refunds and unemployment tax refunds, it is definitely attainable the company might have made a mistake. For occasion, some individuals who weren’t certified for the stimulus checks nonetheless acquired payment.

If you are completely optimistic you are not eligible for the improved youngster tax credit funds however you bought a payment in any case, you will want to return that cash to the IRS. Start by utilizing the IRS Update Portal to unenroll from future payments — the deadline to choose out of the following payment is Aug. 2. This will assist stop you from having to pay again more cash while you file your taxes in 2022.

On the opposite hand, some members of a Reddit forum are reporting that regardless of the child tax credit portal exhibiting they don’t seem to be eligible, they do meet the necessities and did obtain their first payment. We’ve contacted the IRS for more particulars on this example.


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Child tax credit: Everything we know



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How can I tell if a bank deposit is for the child tax credit?

Aside from the IRS portal showing your payment was issued, you can check your bank account for the deposit. Accroding to teh White House website, transactions will contain the company name “IRS TREAS 310” with a description of “CHILDCTC” and an amount for up to $300 per kid. Don’t get this deposit confused with those for stimulus checks, which show up as “TAXEIP3” when deposited. Also, if you’re waiting on a tax refund, it’ll show up as “TAX REF.”

Will I have to pay child tax credit money back?

It depends. If you’re eligible for the full amount of child tax credit money, you won’t have to pay it back. However, if you don’t qualify for the full amount because of a change in your income or number of dependents but receive the full amount anyway, you may need to pay that extra money back. 

The IRS is using what it calls “payment protection” so if you do receive an overpayment but fall below a set income level, you don’t have to pay back an overpayment. Above that income level, you will have to pay back some or all of the extra money. Here’s more on the income levels and how the payment protection works.

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The first payment was sent on July 15.


Sarah Tew/CNET

Will these enhanced child tax credit payments continue past 2022?

As of right now, the enhanced payments for this tax year. That means after you get your final payment with your tax refund in 2022, the child tax credit will revert back to its original amount. However, it’s possible President Joe Biden and Congress could come to an agreement to extend the payments in 2025 — or make the changes permanent. This week, Biden said he is urging Congress to do that: “I say to my colleagues in Congress: This tax cut for working families is something we should extend, not end, next year.”

While no decision has been made yet, we’ll keep you updated on the outcome.

For more information, here’s how to opt out of future child tax credit payments. Also, here’s how to track down your child tax credit payment if you didn’t receive it. Not sure you got the right amount? Use CNET’s child tax credit calculator to see how much you should get.



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